Terms and Conditions
Effective Date: 01 June 2024
Website Owner: Forces Assist Ltd
Website URL: https://www.forcesassist.com
These Terms and Conditions govern your use of the Forces Assist website and associated services. Forces Assist Ltd is a company registered in England and Wales (Company Number 16153542). By accessing or using our site, you agree to these terms. If you do not agree, please discontinue use.
1. Introduction
1.1. These Terms and Conditions apply to the use of https://www.forcesassist.com.
1.2. References to "we," "our," and "us" mean Forces Assist Ltd. References to "you" and "your" mean any user of the website.
2. Use of the Website
2.1. By using this website, you confirm that you are at least 18 years old or have the consent of a legal guardian.
2.2. You agree to use the website for lawful purposes and in a manner that does not infringe the rights of others or restrict their use and enjoyment of the website.
2.3. We reserve the right to restrict or terminate your access to the website if we suspect misuse.
3. Intellectual Property
3.1. All content on this website, including text, images, logos, and designs, is owned by or licensed to us and is protected by copyright, trademark, and other intellectual property laws.
3.2. You may view, download, and print materials from the website for personal, non-commercial use only. Any other use requires our prior written consent.
4. Products and Services
4.1. Descriptions of services and products on the website are subject to change without notice.
4.2. We make reasonable efforts to ensure the accuracy of information but do not guarantee it.
4.3. All services are subject to availability.
5. Privacy
Your personal data will be processed in accordance with our Privacy Policy below. By using this website, you consent to the processing of your data as outlined in our policy.
6. Limitation of Liability
6.1. We are not liable for any direct, indirect, incidental, or consequential losses arising from the use of this website.
6.2. We do not guarantee the website's availability or that it will be free from errors or viruses.
6.3. Nothing in these Terms excludes liability for death or personal injury caused by negligence, fraud, or other liability which cannot be excluded under UK law.
7. Third-Party Links
7.1. The website may contain links to third-party websites. We are not responsible for their content or practices. Use these links at your own risk.
8. Governing Law
8.1. These Terms and Conditions are governed by the laws of England and Wales.
8.2. Any disputes arising from the use of this website will be subject to the exclusive jurisdiction of the courts of England and Wales.
9. Changes to Terms
9.1. We may update these Terms and Conditions at any time. The latest version will always be available on this page.
9.2. Continued use of the website constitutes acceptance of any updated terms.
10. Contact Information
If you have any questions about these Terms and Conditions, please use our Contact Us form.
Privacy Policy
Effective Date: 01 June 2024
Website Owner: Forces Assist
Website URL: https://www.forcesassist.com
Forces Assist Ltd (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
1. Information We Collect
We may collect the following types of personal data:
1.1 Identity Data: Name, title, and other identifiers.
1.2 Contact Data: Email address, phone number, and postal address.
1.3 Technical Data: IP address, browser type, and operating system.
1.4 Usage Data: Information about how you use our website, products, and services.
1.5 Marketing and Communications Data: Your preferences for receiving marketing materials and communication history.
2. How We Collect Your Data
2.1 Direct Interactions: When you fill out forms on our website or contact us directly.
2.2 Automated Technologies: Cookies and similar tracking technologies collect Technical and Usage Data as you interact with our site.
2.3 Third Parties: Information from analytics providers, advertising networks, or publicly available sources.
3. How We Use Your Data
We will only use your personal data when the law allows us to. Common purposes include:
3.1 Service Delivery: To provide and manage our services.
3.2 Communication: To respond to inquiries, provide customer support, or share updates.
3.3 Marketing: To send promotional materials.
3.4 Legal Compliance: To meet legal obligations or defend legal claims.
4. Sharing Your Data
We may share your data with:
4.1 Service Providers: Third parties who assist in delivering our services, such as IT support, analytics, or email marketing.
4.2 Legal Authorities: Where required by law or necessary to protect our legal rights.
4.3 Business Transactions: In the event of a merger, acquisition, or sale, your data may be transferred to the new owner.
We require all third parties to respect your data and comply with UK data protection laws.
5. Cookies
Our website uses cookies to improve user experience and gather analytics. For more details, see our Cookie Policy below. You can manage cookie preferences through your browser settings.
6. Data Retention
We will retain your data only for as long as necessary to fulfill the purposes we collected it for, including legal, accounting, or reporting requirements.
7. Your Rights
Under the UK GDPR, you have the following rights:
7.1 Access: Request access to your personal data.
7.2 Correction: Correct inaccurate or incomplete data.
7.3 Erasure: Request deletion of your data (“right to be forgotten”).
7.4 Restriction: Limit how we process your data.
7.5 Objection: Object to processing based on legitimate interests or direct marketing.
7.6 Data Portability: Request a copy of your data in a structured, machine-readable format.
To exercise your rights, contact us via our Contact Us form. You may also lodge a complaint with the UK’s Information Commissioner’s Office (ICO) at https://ico.org.uk.
8. Data Security
We have implemented appropriate technical and organisational measures to protect your data from unauthorised access, loss, or misuse. However, no system is completely secure, and we cannot guarantee absolute protection.
9. International Transfers
If your data is transferred outside the UK, we ensure adequate safeguards are in place to protect your privacy.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Effective Date.”
11. Contact Us
If you have questions or concerns about this Privacy Policy or your personal data, please use our Contact Us form.
Cookie Policy
Effective Date: 01 June 2024
Website Owner: Forces Assist
Website URL: https://www.forcesassist.com
This Cookie Policy explains how Forces Assist Ltd ("we," "our," or "us") uses cookies and similar technologies on our website. By continuing to use our website, you agree to the use of cookies as described in this policy.
1. What Are Cookies?
Cookies are small text files that are placed on your device (computer, tablet, or smartphone) when you visit a website. They are widely used to make websites work, improve user experience, and provide information to the website owner.
2. Types of Cookies We Use
We use the following types of cookies on our website:
2.1 Essential Cookies
These cookies are necessary for the website to function properly. Without them, certain features of the site may not work.
Example: Keeping you logged in during a session.
2.2 Performance and Analytics Cookies
These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously.
Example: Google Analytics to track website traffic and user behavior.
2.3 Functionality Cookies
These cookies remember your preferences and choices to provide a more personalised experience.
Example: Remembering your preferred language or region.
2.4 Marketing and Advertising Cookies
These cookies track your browsing habits to deliver relevant advertisements. They may be set by third-party advertising networks.
Example: Displaying personalised ads on social media platforms.
3. Third-Party Cookies
Some cookies on our website are set by third-party providers, such as analytics and advertising partners. These cookies are subject to the privacy policies of the third parties.
Example: Google Analytics, Facebook Pixel, or similar tools.
4. Managing Cookies
You can control and manage cookies in the following ways:
4.1 Browser Settings
Most web browsers allow you to block or delete cookies through their settings. Check your browser’s help section for instructions:
4.2 Consent Banner
When you first visit our website, you will see a cookie banner. You can choose which types of cookies you consent to use. Essential cookies cannot be disabled.
4.3 Opt-Out Tools
For analytics and advertising cookies, you can opt out directly with the providers:
5. Changes to This Policy
We may update this Cookie Policy from time to time. Changes will be posted on this page with an updated "Effective Date."
6. Contact Us
If you have any questions about this Cookie Policy or how we use cookies, please use our Contact Us form.